São Paulo, Brazil

HR Manager

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

As HR Manager, you will help to advance a world class employee experience for all local AKQA employees – current and future. You will have an excellent knowledge of industry best practices, but also push boundaries to bring to life the AKQA employee experience vision.

The HR Manager will partner with studio leadership teams to drive business performance through our people.



  • Partner with leadership to proactively design and deliver on the people initiatives that support the business objectives
  • Utilize tools such as engagement surveys and client satisfaction surveys to ensure leadership remains focused on retention and growth of our teams
  • Reporting into the Sr. Director of HR, NA, you will partner with the HR team to identify, develop, and implement standardized processes, policies, and procedures across all of our studios to help drive a premium employee experience
  • Partner with the business to create a culture of strong managers and leaders who prioritize performance and career management discussions
  • Oversee the performance management process and collaborate with managers to ensure a thorough and effective review process
  • Build solid relationships with employees and managers to create an employee-oriented culture that emphasizes quality, continuous improvement, and employee engagement
  • Analyze trends and metrics to recommend and implement gold-standard tools, practices and systems that attract, develop, and retain top talent
  • Manage the Talent acquisition process for full-time and contract workers and execute the full onboarding process to create a thorough candidate experience
  • Support the People team to address employee relations matters, organize and implement learning and development programs, and execute other special projects
  • Process and review monthly payroll
  • Ensure all processes and policies are compliant with local legislation; partner with legal team where appropriate
  • Share knowledge and best practices within the People team, as well as broadly within the organization to ensure that AKQA’s people practices are highly effective and valued
  • Manage office responsibilities including leading security & safety measures, organizing events, maintaining studio design and partnering with suppliers and landlord
  • Perform other job-related duties as required



  • A minimum of 5 years of professional experience in an HR management/business partnership role, supporting a creative and/or professional services business
  • Strong executive presence and communication skills
  • Ability to partner with remote teams in different markets
  • Ability to work independently, multi-task and prioritize workload with strong follow-through
  • Interest in taking the initiative to continually improve all HR programs, policies, and processes
  • Ability to adapt to frequently changing schedules and priorities and experience in operating in a dynamic, fast-paced environment where change is constant and demanding, and clear structure/process may not be apparent
  • Pragmatic and outcome-oriented, leveraging data to tell a story and make recommendations


AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.


This job post is no longer open to applicants.

HR Manager — São Paulo


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AKQA People team