Amsterdam, Netherlands

Office Manager

Situated along the historic Herengracht, our Amsterdam studio is a group of thinkers and makers inspired by change. We are dedicated to craft, and passionate about producing work that creates a better tomorrow for us all.

We believe the smallest details have the biggest impact, from vision definition to design sprints, prototyping to future-proofing. Each imaginative yet agile step we take is to deliver real progress for partners, who value change as much as we do.

To live up to those beliefs, we enjoy collaborating with start-ups and clients of all sizes. The result is one where software and services combine to produce the next generation of products and experiences, built on insightful business innovation. 

We want the best talent for the most rewarding and challenging jobs anywhere. To provide excellent customer service to all clients, vendors and visitors in the AKQA office, while projecting a positive company image.

The Office Manager has an excellent opportunity to contribute to the AKQA Amsterdam team. The Office Manager is Amsterdam's primary office services member and front desk host. The Office Manager should enjoy supporting and helping both employees and visitors/guests, have an excellent command of people skills, must be a self-starter and have impeccable attention to detail and is responsible for the basic upkeep and maintenance of the Amsterdam office.  


ROLE REQUIREMENTS

  • Make sure Reception is covered at all times.
  • Assures all calls are answered professionally and promptly, routed to proper individuals, and takes messages when necessary.
  • Greet all visitors in a friendly and professional manner, establishing professional relationships with regular clients.
  • Create a 5 star experience on the front desk for clients and employees. 
  • Run invoicing and payment tracker. Work with finance to ensure timely payment.
  • Set up meeting rooms when guests are expected. 
  • Arrange catering when requested. 
  • In charge of organizing team events such as the Summer and Christmas party. 
  • Assist the Marketing Manager with organizing external events, such as Portfolio Night.
  • Make sure the office looks tidy and representative at all times. 
  • Manage the day to day operations of the office.
  • Assist HR Manager with set up new hires. 
  • Maintain office supplies, stationary, business cards, AKQA branded paper/envelopes and inventory.
  • Manage and plan weekly deliveries. 
  • Liaise with IT on issues, moves etc. 
  • Manage building resources, becoming the point of contact for all building services, placing maintenance requests.
  • Assist HR and IT with day to day requirements.
  • Other duties may be assigned.

 

QUALITIES AND CHARACTERISTICS: 

  • Dutch native speaker, fluent verbal and written communication skills in English.
  • Punctuality a must.
  • Professional, friendly and positive (over the phone and in person).
  • Professionally attired.
  • Maintains a neat and orderly working environment.
  • Effectively prioritize tasks.
  • Ability to multi-task.
  • Outstanding organizational skills.
  • Detail oriented with excellent follow up skills.
  • Basic knowledge of Excel and Keynote.

AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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Office Manager — Amsterdam

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AKQA People team