New York, United States

Senior Payroll Administrator

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

The Sr. Payroll Associate will assist with AKQA’s various payroll functions, ensuring that our payroll is processed timely, accurately, and in compliance with government regulations. This role will also play a pivotal role in collaboration with the People Operations teams in order to ensure that all items related to employee compensation, time and attendance, benefit deductions, PTO/sick leave accruals, leaves of absence, and applicable ad hoc payments and reimbursements are processed fully and without error. The ideal candidate has experience working cross-functionally with HR/People Operations teams, is well-versed in Payroll technology and HRIS platforms, and is skilled in Payroll auditing and reconciling methodologies.

The city that never sleeps provides us with constant inspiration. We empower our teams and clients to make what’s next, while working towards the ultimate acknowledgement, “Only in New York!”



  • Assists with the preparation and processing of AKQA's payroll cycles
  • Review and audit payroll data entered to ensure accurate payroll processing
  • Verify the accuracy of changes based on the support received and resolve discrepancies
  • Responds to and resolves questions, comments, and inquiries that fall within the scope of duties in a timely manner, providing detail and direction when needed and escalating issues when appropriate
  • Ensures that all timesheets are approved at the close of each pay period
  • Reaches out to managers for missing or incomplete timesheet approval
  • Establishes and maintains positive working relationships with co-workers and third parties to provide high-quality, first-level support
  • Maintains and updates payroll standard operating procedures as necessary
  • Works with payroll coordinator to ensure all files are maintained to support payroll processing requests
  • Assists with Audits by gathering and organizing payroll related information for Audit requests; including but not limited to combining and editing payroll reports to conform to the Auditors’ needs
  • Researches and resolves issues and problems within the Payroll System
  • Quarterly and year-end reconciliation of payroll reports and tax filings



  • Education: Bachelor’s Degree in Business, Accounting, or Finance Experience
  • Minimum 4 years of work experience in Payroll, or with Administration and Payroll Processing
  • Technologies: Fluent in Microsoft Excel & Office, experience using ADP Payroll Software
  • Discrete and trustworthy; will not divulge or share salary, pay rate, or company information outside of the Finance department
  • Independent, self-starter who is willing to take on the responsibility and get the job done
  • Excellent communication and analytical skills
  • Ability to exercise sound judgement
  • Naturally detail and solution-oriented, with an obsessive need to document and communicate findings


AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.


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Senior Payroll Administrator — New York


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