Melbourne – Wurundjeri Country, Australia

Senior Resource Manager (Melbourne)

As an AKQA Resource Manager, you will be responsible for maximising studio efficiency through effective distribution and allocation of talent, and monitoring and advising on team bandwidth by producing and analysing key utilisation and forecasting metrics. In this essential studio role, you’ll work across our talented teams providing resource planning and gatekeeping for a wide range of design and technical projects across a team of 100+. You will also be a part of a centralised AUNZ resource team, working together to help shape & drive the resourcing function across our region.

As part of AKQA you’ll work in an innovative and inclusive culture, surrounded by some of the brightest minds in their fields. You’ll also have the opportunity to learn and grow within a creative and technically advanced team and have access to ongoing personal and professional development. At AKQA, we are committed to both your career growth and your work/life balance.



  • Facilitate weekly resource meetings to solve resourcing gaps
  • Collaborate with project managers & discipline directors to forecast resourcing requirements
  • Input data from trackers/resource plans into our Resource management system
  • Manage project risks and issues, effectively communicate mitigation plans and escalate issues where appropriate
  • Provide insights and recommendations to optimise talent utilisation and meet both short and long-term resourcing requirements
  • Create weekly Utilisation reporting & insights
  • Understand skillsets of the AKQA team and who might be best placed to work on
    which jobs
  • Build and maintain strong relationships with other AUNZ resource managers/department leads to enable Inter-office resource sharing
  • Freelance management, working alongside our recruitment team


  • Excellent attention to details & strong communication skills
  • Excellent time management and problem-solving abilities
  • Facilitation experience, working with senior internal stakeholders
  • Strong negotiation skills
  • Ability to multi-task
  • Enthusiastic, solution-focused attitude, with the determination to find the best
    outcome for all projects
  • Experience working in a fast-paced agency or other professional services business, preferably in a similar resource/traffic/operations role for 2-4 years
  • Resourcing software experience a bonus (Resource management by Smartsheet or similar)

AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Aboriginal, Torres Strait Islander and Indigenous people are encouraged to apply for this role.


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Senior Resource Manager (Melbourne) — Melbourne


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