Washington DC, United States

Technical Director

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

Technical Directors at AKQA are responsible for leading the execution of technology work within our largest client accounts. They serve as a trusted partner for client stakeholders by defining technical strategies that address complex business challenges and overseeing the creation of digital products & services through all phases of work.

Technical Directors are passionate about technology, collaborate effectively with their account and project leadership teammates, and constantly strive to uphold AKQA’s founding values — Innovation, Service, Quality, and Thought.

Role Requirements

  • Responsible for the success of key client accounts, working in partnership with creative, strategic, production, and client service colleagues.
  • Maintain a technical and commercial understanding of our clients’ business, contribute to the account’s strategic direction, and identify opportunities that promote organic business development.
  • Serve as a trusted partner for our clients by providing technical consultation that addresses key business challenges. (e.g., technical assessments, solutions architecture, etc.)
  • Highlight technology-centric ideas and identify ways to achieve a project’s conceptual vision in a pragmatic and effective manner.
  • Support the scoping process by defining the work to be delivered, providing input on production estimates, and informing resource planning for technology team members engaged within the work.
  • Lead teams of developers and quality assurance engineers in the delivery of premium digital products and services to a standard of excellence.
  • Ensure teams deliver work in accordance with established delivery practices (e.g., scoping, estimation, issue management, source code management, code reviews, quality assurance, etc). Evolve established practices when prudent and possible.
  • Contribute to the vision of the technology department, balancing executional consistency with our insatiable desire to explore new frameworks, platforms, tools, and techniques.


Qualities & Characteristics

  • Transformational leadership skills, with the ability to create an environment that challenges traditional thinking, drives change, fosters trust, and promotes organizational success within an ever-evolving digital landscape.
  • Proven track record of delivering enterprise-level digital products & services (e.g., web, mobile, etc.) to the highest standards of quality.
  • Ability to develop and maintain strategic relationships with client stakeholders and their partners.
  • Exceptional communication and presentation skills with an ability to translate complex technical concepts to client stakeholders.
  • Strong technical acumen within the realm of web and mobile application development. Knowledge of composable architectures, inclusive of headless content management and commerce products.
  • Strong understanding of modern delivery practices for technical production with a demonstrated ability to lead teams in the delivery of high quality work.
  • An interest in emerging technologies and an ability to identify ways to employ them to address client challenges.
  • An appreciation for compelling user experience and visual design.
  • Experience in an agency workplace (or similar) where an ability to navigate an environment of constantly evolving priorities is critical to success.

AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know

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Technical Director — Washington D.C./Remote

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Sincerely,

AKQA People team