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Whittaker’sA website you can taste

Insight

Connecting the world to world-class chocolate.

J.H. Whittaker, a chocolatier who founded Whittaker’s in New Zealand in 1896, believed that few things entice and delight as much as chocolate.

Whittaker’s core vision is to have the world loving world-class chocolate from Porirua, Wellington.


Screenshot of a website displaying Whittaker’s chocolate bars in various flavors, arranged in two rows. Flavors include Berry Forest, Creamy Milk, Dark Ghana, Honey Pokey Crunch, and more with gold and colorful packaging.

Idea

Revealing what’s under the wrapper.

As New Zealand’s most trusted brand for over a decade, Whittaker’s required an online presence that was luxurious, evocative and personal, just like its chocolate.

Whittaker’s website brings the delicious chocolate to life, allowing for nostalgia and new-found wonder. Every step of the beans-to-bar journey unfolds, carried by crisp photography and immersive 2D and 3D artwork.

Learning what’s under the wrapper, Chocolate Lovers can filter by information like dietary requirements, certification and chocolate type.

Locale-specific sites ensure the right information gets to the right people.


A tablet displays a website featuring Kiwi confectionery products, including chocolate bars and cookies, set against a brown background with product packaging visible and a headline introducing new flavors.
A cocoa pod, yellow-green in color, hangs from a thin branch amid large, elongated leaves. Another pod, brownish-red, grows lower on the branch; both are surrounded by shadowy foliage.

Impact

A truly global treat.

Whittaker’s online presence designed anew was received well by New Zealand’s Chocolate Lovers, with a significant increase in content engagement, product-specific searches and views, particularly of the online recipe section.


Four smartphones display a website with sepia-toned images and text about a chocolate companys history, showing years (1911, 1968, 2013) and vintage photos of people and factory buildings.
A smartphone screen displays Whittaker’s branding and a photo of hands holding cocoa beans over a pile, with text about sourcing ethical and local ingredients for chocolate.

A 50% rise in visitor uptake fed into planning the next phase of Whittaker’s website, enabling chocolate to be directly bought, experienced and enjoyed all over the world.

The world of Whittaker’s ↘

  • 1.8m

    views since launch

  • 20k

    new subscribers

  • 50%

    rise in visitors

  • 40%

    rise in engagement

  • Winner

    Best Design Award for Large Scale Website


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