No suggestions available
Show me all Nike projects
Home
Madetobelesshated Hero

HP Made to be less hated

Insight

Failing printers bring out the worst in us.

There’s the set-up hassle. The untimely low ink. The countless cartridges. The WiFi that goes on and off – and on and off.

We’ve all been there. Everyone knows and can relate to the frustration.



Idea

You won’t love them. But you won’t hate them.

Fail-proof installation with the HP Smart app, self-healing WiFi, Instant Ink delivery and low-cost highly durable refillable ink tanks. HP’s Print Solutions caters to the most common printer frustrations. You not only save time and money, but also your sanity.

Made to be less hated pictures people and their wildly different reactions, from anger, laughter, tears or apathy, when faced with failing printers.

Relatable yet dramatised situations make for insightful, impactful and witty films, posters, social media posts and web banners in a normally conformist industry.



Impact

A powerful new platform.

By turning the truth about the universally tense relationships between customers and their printers into a chance to highlight HP’s Print Solutions, Made to be less hated went from a one-off opportunity for the Nordic markets to a global platform across the UK, Ireland, Belgium, Luxembourg and the Netherlands.


A close-up of a mans face showing a wide-open eye and slightly open mouth, conveying a strong expression of fear or shock.
A woman with short blonde hair looks frustrated or sad, with text beside her reading: CONNECTED DISCONNECTED CONNECTED DISCONNECTED DISSED. HP Print Solutions branding and WiFi drop message appear at the bottom.
A frustrated woman screams, clutching her head. Beside her, the text repeats CONFIGURE four times, then says GO FIGURE. At the bottom, HP branding and a message about installation fails appear.
A woman with a frustrated expression sits indoors; to her left, repeated text reads, READY TO PRINT OUT OF INK. At the bottom, there is HP branding and a message about print solutions ending low ink issues.
A man grimacing in frustration appears next to the words Cyan, Magenta, Yellow, Blackout... on a beige background, promoting HP Print Solutions. HP logos and slogans are visible at the bottom.

The campaign is showing outstanding results. It’s one of the greatest stories across all markets.
- Lance Hill, Head of Marketing, Northwest Europe, HP


Related Work

HP

The world is your new office

HP-work better 15sec

HP

Work Better

WorkPage Thumbnail Static

HP

OMEN Challenge

Omen hero

AKQA

Fixmas

Header fixmas

What’s your next frontier?

Footer Fallback Image Gradient
Footer Fallback Image Gradient
  • Privacy Policy
  • Cookie Policy
  • Perspectives
  • AKQA Companies
  • Sustainability
  • News